“It’s just 40 multiple choice questions” – That’s what most people think before attempting the ITIL 4 Foundation exam. Yet while the exam isn’t that difficult, it isn’t that easy either. Therefore, you need to understand what you’re up against beforehand.

If you’re planning to become ITIL 4 Foundation certified and prove your IT service management knowledge, you’re on the right page. Here are great tips from our accredited trainers to ensure that you pass from the first go.

Choose the Right Training for You

While training isn’t a prerequisite for the Foundation exam, it’ll prepare you effectively for the certification exam.

All you need to do is select the right type of training for you. For instance, if you’d rather train with a live instructor, you can opt for virtual instructor-led training. Organizations can also train their employees on ITIL 4 without stretching their budgets.

On the other hand, you can choose self-paced eLearning courses if you’re looking for something more fun and flexible. Just remember to abide by some important training strategies to get the most from this training.

Check the ITIL 4 Foundation Syllabus and Exam Structure

While elementary, most people tend to skip this step. You should check out the official syllabus offered by AXELOS. That way, you can focus on the material covered in the exam rather than get distracted by other interesting aspects of the framework.

Similarly, you need to know what you’re up against and thoroughly check the exam’s format.

The ITIL 4 Foundation exam is comprises 40 multiple choice questions which you should attempt in 60 minutes. To pass this closed book exam, you need to correctly answer 26 out of 40 questions (i.e. score 65%). You’ll find more details as well as different examples in AXELOS’s examination guide.

Link the Syllabus to Your Experience

ITIL 4 is a practical framework that’s used by organizations across different industry verticals. While studying it, you can relate the materials with your experience and that of your colleagues.

Not only will this help you understand the material better, you’ll get higher chances of passing the certification exam.

Moreover, developing this skill will be beneficial if you plan to pursue advanced ITIL 4 certifications such as ITIL 4 Leader: Digital and IT Strategy. This is because these certifications will test your understanding on implementing the framework rather than theoretical aspects.

Create A Glossary of Important Terms

You’ll be tested on ITIL 4 definitions. Therefore, you need to memorize them to pass the certification exam. For instance, you need to brush up on the following terms –

• Configuration Management System (CMS)
• Disaster Recovery Plans
• Service Strategy
• Operational Level Agreements

To save your time, here’s a glossary of the important terminologies from AXELOS.

Practice. Practice. Practice!

There’s a lot of truth to the proverb ‘practice makes perfect’. So, if you wish to gain confidence while attempting the Foundation certification exam, practice it often. You can always purchase practice exams or exam dumps.

However, if you truly wish to pass the exam, make sure to practice with an exam simulator.

An exam simulator will replicate the environment of the exam. As a result, it’ll help you manage time properly, get familiar with the type of questions in the exam, and pass the exam in one go.

Follow these Strategies WHILE Attempting the Actual Exam

The previous tips will help you prepare for the ITIL 4 exam. You can complement these by following these strategies during the actual exam.

• Focus on the last sentence of longer type questions.
• If you’re stuck, don’t waste your time on one question. Bookmark the tough question and move to other questions.
• Make sure to look for certain words like ‘not’ or ‘incorrect’. These can change the meaning of the question as well as your answer.

Good Luck with the ITIL 4 Foundation Exam

With these tips, you’ll be able to pass the exam easily. And if you really wish to improve your chances of becoming ITIL 4 Foundation certified, enroll in one of our upcoming instructor-led sessions or purchase the self-paced course.

Need more details? Simply get in touch with LearningCert’s Training Advisors with your questions. We’re just an email or call away.