[{"data":1,"prerenderedAt":330},["ShallowReactive",2],{"course-it-service-management/itil-ai-governance":3,"testimonials":290},{"pageItem":4,"pricing":289},{"id":5,"title":6,"slug":7,"meta_title":8,"meta_description":9,"punchline":10,"category_id":11,"youtube_url":12,"accreditation_ids":13,"credit_hours":15,"training_mode":16,"status":37,"trainingOptions":38,"learningObjectives":90,"whatWillYouStudy":161,"faq":262,"deleted_at":12,"created_at":271,"updated_at":272,"exam_id":12,"schema_org":273,"updated_by":25,"created_by":25,"accreditation_data":278,"category":285,"examinations":288},60,"ITIL ® AI Governance","it-service-management/itil-ai-governance","ITIL® AI Governance Training | LearningCert Accredited Course","Enroll in ITIL®  AI Governance training by LearningCert. Learn core IT service management concepts, digital product lifecycle practices, and prepare for certification with an accredited training provider.","Understand AI governance and how it helps organizations adopt AI responsibly, manage risk, and build trust with stakeholders.",29,null,[14],21,"2",{"self_paced":17,"instructor_led":33},{"hoursMinutes":12,"languages":18,"trainingFees":19,"regions_data":23,"designedBy":12,"days":12,"hours":12},[],[20],{"amount":21,"currency":22},100,"USD",{"default":24,"target":28},{"region":25,"fees":26},1,[27],{"amount":21,"currency":22},[29],{"region":30,"fees":31},3,[32],{"amount":21,"currency":22},{"hoursMinutes":12,"trainingFees":34,"designedBy":12,"days":15,"hours":36},[35],{"amount":21,"currency":22},"24","Active",[39,59,75],{"type":40,"features":41},"Self-Paced Training",[42,44,46,48,50,52,54,56],{"text":43},"12 months unlimited access",{"text":45},"Learn in less than 5 hours",{"text":47},"Learn at your own pace - anytime & anywhere",{"text":49},"Accredited courseware",{"text":51},"Includes certification exam voucher",{"text":53},"Highly engaging & fun content",{"text":55},"Quizzes, workshops & exam simulator",{"link":57,"text":58},"/refund-policy","100% money back guarantee (?)",{"type":60,"features":61},"Instructor-led Training",[62,64,66,67,69,70,72,73],{"text":63},"Live Instructor-led training session",{"text":65},"2-full days or 14 hours for the training",{"text":49},{"text":68},"Industry experts & accredited trainers",{"text":51},{"text":71},"Quizzes, practice exams, workshops",{"link":57,"text":58},{"link":57,"text":74},"Lifelong FREE post-training support (?)",{"type":76,"features":77},"Corporate Training",[78,80,82,84,85,87,89],{"text":79},"Exclusive training session for your teams",{"text":81},"Affordable and tailored prices",{"text":83},"Your preferred dates, timing & location",{"text":68},{"text":86},"Face-to-face and online options",{"text":88},"Standard and tailored content",{"link":57,"text":74},{"overview":91,"title":94,"tagline":95,"learningOutcomes":96,"rightmatch":107,"prerequisites":112,"certification":114,"examination":117,"courseAgenda":122,"educationalApproach":132,"duration":135,"materialsProvided":136,"examinationFormat":141,"after":146,"afterList":148},[92,93],"ITIL® AI Governance (Version 5) is intended to provide candidates with practical guidance for governing AI responsibly, effectively, and at scale.","In a world where AI is becoming the default, the qualification supports a holistic understanding of AI governance, combining proven principles with practical, role-aligned guidance to help organizations use, manage, and govern AI with clarity, accountability, and trust.","ITIL® AI Governance (Version 5)","In addition to preparing you for the  ITIL AI Governance (version 5) certification examination, the following are the course’s learning objectives:",[97,99,101,103,105],{"li":98},"Understand AI governance and its role in enabling responsible AI adoption.",{"li":100},"Balance AI opportunity with accountability, trust and risk management.",{"li":102},"Apply the ITIL AI Capability Model to understand the six capabilities that influence how organizations adopt and use AI.",{"li":104},"Use the ITIL AI Governance Improvement Model to determine the right governance approach based on organizational context, needs and risk.",{"li":106},"Govern AI-enabled products, services, operations and decision-making in practice.",[108,109,110,111],"Product, service, project and programme professionals involved in AI-enabled initiatives","Transformation, implementation and operations professionals responsible for adopting or managing AI","SRE and DevOps professionals supporting AI-enabled products and services","Professionals responsible for introducing, embedding or governing AI across organizational activities and workflows",[113],"There are no formal prerequisites for attending this ITIL® AI Governance (Version 5) Training Course. However, a basic understanding of Artificial Intelligence or organizational governance concepts will be beneficial for understanding the governance models and scenarios covered throughout the course.",[115,116],"Certification examination voucher is part of this training course.","Candidates can schedule an online web-proctored examination on any suitable day and time at their own convenience, within 12 months.",[118,119,120,121],"40 multiple-choice questions.","The passing criteria is 70%, i.e. 28 out of 40 points.","90 minutes (+15 minutes for candidates with English as a secondary language).","Open book exam.",{"sections":123},[124,125,126,127,128,129,130,131],"Key Concepts","The ITIL Four Dimensions of Product and Service Management","ITIL Product and Service Lifecycle Activities","The ITIL Value System","Value Stream Identification, Mapping, and Management","ITIL and AI","ITIL and Other Frameworks","Practice Examination",[133,134],"This training course contains theory, practical discussion sessions, multiple-choice quizzes, and examples.","Participants are encouraged to communicate and engage in discussions when completing quizzes and exercises.","2 days",[137,138,139,140],"Participants will be provided with the training course material containing over 200 pages of explanatory information, examples, exercises, quizzes, and a sample test.","Training Attendance Certificate","Certification examination voucher by PeopleCert","Exam certificate on passing the certification examination by PeopleCert",[142,143,144,145],"40 multiple-choice questions","Passing score: 65% (26 out of 40)","60 minutes (+15 minutes for non-native English speakers)","Closed book",{"text":147,"link":12},"Once you pass the examination, you can go for advanced-level ITIL (version 5) certifications such as:",[149,151,153,155,157,159],{"text":150,"link":12},"ITIL Product",{"text":152,"link":12},"ITIL Service",{"text":154,"link":12},"ITIL Experience",{"text":156,"link":12},"ITIL Strategy",{"text":158,"link":12},"ITIL Transformation (How to Implement ITIL)",{"text":160,"link":12},"You can also go for ITIL AI Governance – an independent certification module.",[162,176,187,198,209,221,233,245,255],{"id":25,"title":163,"duration":12,"lessons":164},"The AI World and the Need for AI Governance",[165,168,171,173],{"id":25,"title":166,"duration":12,"questions":167},"Why AI governance matters",0,{"id":169,"title":170,"duration":12,"questions":167},2,"AI maturity and governance readiness",{"id":30,"title":172,"duration":12,"questions":167},"AI as a tool, assistant, co-worker, and workforce",{"id":174,"title":175,"duration":12,"questions":167},4,"Characteristics of effective AI governance",{"id":169,"title":177,"duration":12,"lessons":178},"Governance Foundations",[179,181,183,185],{"id":25,"title":180,"duration":12,"questions":167},"Governance, management, leadership, and AI governance",{"id":169,"title":182,"duration":12,"questions":167},"Corporate, IT, and AI governance",{"id":30,"title":184,"duration":12,"questions":167},"Governance patterns and accountability",{"id":174,"title":186,"duration":12,"questions":167},"Benefits and risks of governance approaches",{"id":30,"title":188,"duration":12,"lessons":189},"AI Fundamentals",[190,192,194,196],{"id":25,"title":191,"duration":12,"questions":167},"Types of AI including Generative and Agentic AI",{"id":169,"title":193,"duration":12,"questions":167},"AI capabilities and characteristics",{"id":30,"title":195,"duration":12,"questions":167},"AI value creation and business outcomes",{"id":174,"title":197,"duration":12,"questions":167},"AI risks including bias, privacy, and hallucinations",{"id":174,"title":199,"duration":12,"lessons":200},"AI Risks, Ethics, and Governance Controls",[201,203,205,207],{"id":25,"title":202,"duration":12,"questions":167},"AI Capability Model (6C Model)",{"id":169,"title":204,"duration":12,"questions":167},"Governance perspectives and risk categories",{"id":30,"title":206,"duration":12,"questions":167},"Ethical AI principles",{"id":174,"title":208,"duration":12,"questions":167},"Risk mitigation and governance controls",{"id":210,"title":211,"duration":12,"lessons":212},5,"ITIL as an AI Governance Toolkit",[213,215,217,219],{"id":25,"title":214,"duration":12,"questions":167},"ITIL Value System and governance",{"id":169,"title":216,"duration":12,"questions":167},"Product and service lifecycle integration",{"id":30,"title":218,"duration":12,"questions":167},"ITIL guiding principles for AI governance",{"id":174,"title":220,"duration":12,"questions":167},"Maturity, continual improvement, and transformation models",{"id":222,"title":223,"duration":12,"lessons":224},6,"The ITIL AI Governance Improvement Model",[225,227,229,231],{"id":25,"title":226,"duration":12,"questions":167},"Assess and stress-test governance readiness",{"id":169,"title":228,"duration":12,"questions":167},"Define governance requirements",{"id":30,"title":230,"duration":12,"questions":167},"Design governance adjustments",{"id":174,"title":232,"duration":12,"questions":167},"Governance patterns and adaptation strategies",{"id":234,"title":235,"duration":12,"lessons":236},7,"Implementing and Maintaining AI Governance",[237,239,241,243],{"id":25,"title":238,"duration":12,"questions":167},"Governance implementation pathways",{"id":169,"title":240,"duration":12,"questions":167},"Decision boundaries and human oversight",{"id":30,"title":242,"duration":12,"questions":167},"Monitoring and observability",{"id":174,"title":244,"duration":12,"questions":167},"Assurance, auditability, and continual improvement",{"id":246,"title":247,"duration":12,"lessons":248},8,"Compliance, Regulation, and Practical Application",[249,251,253],{"id":25,"title":250,"duration":12,"questions":167},"AI governance in regulated environments",{"id":169,"title":252,"duration":12,"questions":167},"Third-party AI governance",{"id":30,"title":254,"duration":12,"questions":167},"Governance maturity and assurance",{"id":256,"title":131,"duration":12,"lessons":257},9,[258,260],{"id":25,"title":259,"duration":12,"questions":167},"Exam passing tips and tricks",{"id":169,"title":261,"duration":12,"questions":167},"Sample exam",[263],{"id":25,"question":264,"answer":265,"category":266,"lessons":267},"What does the COBIT® Foundation exam cover?","As per ISACA, the exam consists of questions from the following domains:","bullet",[268],{"id":25,"title":269,"duration":270,"questions":210},"Framework Introduction (12%)","03:56","2026-11-02T11:12:59.000000Z","2026-11-02T14:11:00.000000Z",{"name":274,"description":275,"provider":276,"url":277},"ITIL® AI Governance Certification Training Course","ITIL® AI Governance training course by LearningCert designed to help professionals understand IT service management principles, value-driven service delivery, and modern digital practices aligned with the latest ITIL framework.","LearningCert (Accredited Training Organization via PeopleCert on behalf of AXELOS)","https://www.learningcert.com/demo-dev-branch/courses/it-service-management/itil-ai-governance",[279],{"id":14,"title":280,"url":12,"image":281,"status":37,"deleted_at":12,"created_at":282,"updated_by":283,"updated_at":284,"created_by":25},"ITIL","https://learningcert.com/backend/public/storage/accreditations/1RTgNsVg7cyHWH0htI1BUJKkYipnkSzKUUptuEAK.webp","2025-09-03T09:27:55.000000Z","1","2025-11-04T10:42:46.000000Z",{"id":11,"title":286,"status":37,"deleted_at":12,"created_at":287,"updated_at":287,"created_by":25,"updated_by":25},"IT Service Management","2025-09-03T09:28:52.000000Z",[],[],[291,297,303,307,313,318,324],{"id":30,"name":292,"company":293,"review":294,"created_at":295,"updated_at":296,"deleted_at":12,"created_by":25,"updated_by":25},"M. Rashid Butt","Pepsi Co.","Course is overall good and covers most aspects of my job. Trainer has conduct and delivered the course excellently.","2025-09-29T12:56:54.000000Z","2025-11-04T07:21:17.000000Z",{"id":234,"name":298,"company":299,"review":300,"created_at":301,"updated_at":302,"deleted_at":12,"created_by":25,"updated_by":25},"Shahzad Iqbal Qadri","Engro","Course content is the best and the Trainer is very mature and kind enough to deliver the training.","2025-10-14T14:15:14.000000Z","2025-11-04T07:19:10.000000Z",{"id":246,"name":304,"company":293,"review":305,"created_at":306,"updated_at":306,"deleted_at":12,"created_by":25,"updated_by":25},"Muhammad Suleman","Course was effective and the trainer was highly knowledgeable.","2025-11-04T07:22:28.000000Z",{"id":174,"name":308,"company":309,"review":310,"created_at":311,"updated_at":312,"deleted_at":12,"created_by":25,"updated_by":25},"Muhammad Danish Hussain","K Electric","Overall, it is an excellent course. The trainer is excellent in his areas. Full of knowledge & committed.","2025-09-29T12:57:04.000000Z","2025-11-04T07:20:35.000000Z",{"id":222,"name":314,"company":293,"review":315,"created_at":316,"updated_at":317,"deleted_at":12,"created_by":25,"updated_by":25},"Zeeshan Rafique","The trainer's knowledge & teaching skills are excellent. This course is perfect for our career level.","2025-10-14T13:06:14.000000Z","2025-11-04T07:19:40.000000Z",{"id":210,"name":319,"company":320,"review":321,"created_at":322,"updated_at":323,"deleted_at":12,"created_by":25,"updated_by":25},"Shahbaz Saeed Mirza","Habib Metro Bank","Trainer has explained in very much detailed manner. The course has helped us for future learning.","2025-10-01T11:45:05.000000Z","2025-11-04T07:20:08.000000Z",{"id":169,"name":325,"company":326,"review":327,"created_at":328,"updated_at":329,"deleted_at":12,"created_by":25,"updated_by":25},"Irfan Hussain","Bank Al-Habib","Course facilities and environment are excellent. Trainer's Knowledge is also excellent.","2025-09-29T12:56:29.000000Z","2025-11-04T07:21:48.000000Z",1793629085733]